Received the crib organizer pouch, but even though I ordered the Ecru color, same as my bassinet, it doesn't match and is another color entirely. For the price point (with duties), a bit disappointed!
Dear, Karen!
Thank you for your feedback. We sincerely regret that the color of the Crib Pocket Organizer did not fully match your Bassinet. Due to a recent yarn shipment, there was a slight variation in the Ecru shade.
We understand that you placed separate orders for these items, and we strive to ensure consistency across all our products. As soon as we were made aware of the issue, we immediately offered a complimentary exchange to resolve the matter. Please feel free to reach out if there is anything further we can do to assist you.
Your satisfaction is very important to us, and we truly appreciate your support.
So cute! Love this!
Hello, Shannon!
Thank you for your feedback! We appreciate your engagement and want to ensure transparency in our review process. The ‘verified buyer’ badge is added to reviews that come directly from our review requests to confirm their authenticity. If you have any questions or concerns, feel free to reach out!
my package was delivered yesterday February 13th, with the box shredded and wet, and the insides wet. The package was returned yesterday.
Hello, Carlyon!
We’re very sorry to hear that your package arrived in such a condition. Unfortunately, international shipping can sometimes be unpredictable, and while we do our best to ensure safe delivery, occasional mishaps can happen. As soon as we learned about the issue, we immediately reached out to you and shipped a new order from our U.S. stock at our expense to make things right. We truly appreciate your patience and understanding, and we hope you love your new item!
So Beautiful! I had a Moses basket for my daughters, and it was one of the most useful items I had, so I wanted each of my children to have one. Having our first grandbaby, and this one is so well made, and absolutely lovely! Can’t wait for the new baby to arrive! This is definitely an heirloom item! Thank you!
Thank You, Erika!
Thank you so much for your kind words! We’re delighted that you love the Moses basket and consider it an heirloom piece. We noticed that you gave us 1 star—was there anything that didn’t meet your expectations? We’d love to make sure you have the best experience possible!
I absolutely love this XL Moses Basket! The quality is excellent, and the straight hood design provides great shade and comfort for my little one. It’s sturdy yet lightweight, making it easy to move around the house. The materials feel soft and premium, and it adds such a cozy touch to our nursery. Highly recommend for any new parent looking for a stylish and functional baby basket!
Hello!
Thank you so much for your wonderful review! We’re thrilled to hear that you love your XL Moses Basket and that it provides both comfort and convenience for you and your little one. We take great pride in using high-quality materials to ensure a cozy and stylish addition to any nursery. Your recommendation means the world to us! Wishing you and your baby many peaceful and happy moments.
It came faster than expected given it was shipping from Ukraine. It was easy to put together. We use it with and without the dock-a-tot and it’s perfect for our little one’s nap time. It’s also minimalist and stylish. My only minor qualm is The handles become slouch after a little while
Hello!
Thank you so much for your review! We’re really happy to hear you’re enjoying our product—comfort, style, and functionality were definitely our top priorities. We appreciate your feedback about the handles and will keep it in mind for future improvements. Wishing your little one the sweetest naps, and we’re always here if you have any questions!
Attention be aware this is disposable used it for 7 weeks and the zipper piece broke off.
Junky
Dear, Devora!
Thank you for your feedback! We’re sorry to hear about the issue with the zipper. Since the warranty period has passed, we’re unable to offer a replacement, but we truly appreciate your business and have offered you a discount on your next order as a gesture of goodwill. Please don’t hesitate to reach out if you have any further questions—we’re happy to help!
This item arrived as stated in the ordering process and has been already used beautifully. It is soft and perfect for new baby. Thank you
Love the cradle it’s so dainty and pretty. Easy assembly. Highly recommend it!!!
The Baby Moses Basket is so cozy for our little one and beautifully woven so that it fits into the aesthetic we would like for our home! It’s a win win. It is also wonderfully portable so that our little one can hang out and nap near us wherever we need to move in the house. Customer service was also very responsive and kind in providing us with order updates. Highly recommend!
This doll basket with rocking stand is absolutely stunning. It’s beautifully made and just the right size for my 15 month old daughter. It made the perfect Christmas gift and something I can see getting passed down to her children someday. So happy with our purchase!
Dear, Molly!
Thank you so much for your kind words! We’re thrilled to hear that the doll basket with rocking stand was such a perfect Christmas gift for your daughter. Knowing that it’s not only enjoyed now but also has the potential to become a cherished heirloom for future generations means the world to us. We’re delighted you’re happy with your purchase, and we truly appreciate your support!
This skirt was the perfect cozy touch I wanted for our tree. To make it even more amazing, my former feral cat loves to sleep on it at night! I love it! Thank you!
This Moses basket is just what we were looking for. I love that I can easily move it around the house and have the option to have it on the stand or off. Beautiful and functional product
Dear, Lauren!
Thank you for your review! We are so pleased that you enjoyed our Moses basket. We are glad that you appreciated its functionality and ease of use, especially the ability to easily move it around the house and choose between using it with or without the stand.
Your words inspire us to continue creating beautiful and convenient products for our customers. If you have any additional questions or suggestions, please do not hesitate to contact us.
Kind regards
Margo
As many times as i try tightening the screws its still too loose and causes it to be shaky. Unsafe for my newborn!
They make it so easy to purchase and everything is of great quality
I absolutely LOVE my new tree topper! Glad I ordered the medium size. It's adorable and looks great on my 7.5ft tree!
This storage container is absolutely adorable. The craftsmen shop is incredible and I know my daughter will love it!
